At Uplift CBD, we’re committed to delivering your order quickly and ensuring your satisfaction. Please review our policies regarding shipping, returns, and refunds.
Processing Time
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods
Standard and expedited shipping options are available at checkout. Delivery times vary by location and carrier.
Tracking Information
Once your order is shipped, you’ll receive an email with tracking details to monitor your delivery status.
Shipping Limits
We currently ship within the United States. Please check your local laws before ordering, as certain CBD products may be restricted in some states.
Delivery Issues
Uplift CBD is not responsible for shipping delays, lost packages, or errors caused by the carrier. If your order is marked as delivered but not received, please check with your local postal provider.
Return Window
Unopened, unused products may be returned within 14 days of delivery for a refund or store credit.
Return Eligibility
To be eligible, items must be in original packaging and in resellable condition. Opened or used items are not eligible for return unless defective.
Refunds
Once your return is received and inspected, we’ll issue a refund to your original payment method or provide store credit. Please allow a few business days for processing.
Exchanges
We do not offer direct exchanges. If you'd like to replace an item, please request a return and place a new order.
Final Sale Items
Promotional or discounted items are considered final sale and are not eligible for return.